Privacy Policy

At Lorraine Industries, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store or use our website.

1. Information We Collect

When you interact with us, we may collect:

  • Personal information (e.g., name, email, phone number, shipping address)

  • Payment details (processed securely through third-party payment gateways)

  • Account information (if you create an account)

  • Browsing data (through cookies and analytics tools to improve your experience)

2. How We Use Your Information

We use your information to:

  • Process orders and payments

  • Deliver products and provide customer support

  • Send updates on orders or promotions (only with your consent)

  • Improve our website and services

  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information with:

  • Trusted service providers (e.g., payment processors, shipping companies)

  • Legal authorities, if required by law

All partners are required to protect your information and use it only for the intended purpose.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Improve website performance

  • Analyze traffic for better customer service

You can manage your cookie settings through your browser.

5. Data Security

We take data protection seriously and use secure technologies and procedures to safeguard your personal information.

6. Your Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your data

  • Opt out of marketing communications at any time

To exercise these rights, contact us at [Your Email Address].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.